Lead Management
Distribution
Timely follow-up is the key to higher sales. LiveEngagement has an intelligent lead distribution and notification system that keeps your prospect in your sights. We can configure LiveEngagement to automatically send an email message or simply alert your staff to follow-up with a phone call or letter. We assign rules on how to best contact your prospect based on their demographics, geography or a combination of factors specified by you.


Qualification
Pursuing a lead who is not ready or prepared to buy can be time consuming and costly. LiveEngagement can automate the qualification process giving your staff more insight into the prospect and focus efforts on more serious leads. The lead qualification criteria can be based on several factors such as demographics, marketing response history and lead score. By qualifying your lead you focus efforts on the serious prospect and move those less enthusiastic to the next message in your campaign.